Kinkan Gifts | Shipping & Returns Policy

Thank you for shopping at Kinkan Gifts! We aim to provide you with the best possible experience when it comes to purchasing stationery items. Below is our shipping policy to ensure smooth and efficient delivery of your orders.

Shipping Time:

  • All orders are processed and shipped within 1-3 business days of purchase.
  • We offer standard shipping with an estimated delivery time of 5-8 business days within the United States.
  • Please note that shipping times may vary depending on the destination and any unforeseen circumstances such as weather delays or carrier issues.

Shipping Rates:

  • We offer flat-rate shipping for all orders within the contiguous United States.
  • International shipping rates may vary based on location and will be calculated at checkout.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your delivery.

Returns:

  • We accept returns within 30 days of the delivery date for items that are unused and in their original packaging.
  • To initiate a return, please send the item(s) to the following address: 2016 E Wildermuth Ave #1124 Tempe, AZ 85281
  • Please include your order number and reason for return with the package.
  • Once the returned item(s) are received and inspected, we will process your refund within 5-7 business days.

Damaged or Incorrect Items:

  • In the rare event that you receive a damaged or incorrect item, please contact us immediately at kinkangifts@gmail.com.
  • We will arrange for a replacement or refund as soon as possible, at no additional cost to you.

Questions or Concerns:

  • If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact us at kinkangifts@gmail.com. Our customer service team is here to assist you.

By placing an order with us, you agree to adhere to the terms outlined in this shipping policy. We appreciate your business and hope you enjoy your stationery shopping experience with us!